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Frequently Asked Questions
The Happy Pod is a home linen brand from Mumbai: bedsheets, fitted sheets, comforters, dohars, bed-in-a-bag sets and towels, developed by a team with twenty years in home textiles.
We are based in Mumbai, India, and ship across the country.
Email: help@thehappypod.com
Phone: +91 99679 95418
Support Hours: Monday–Saturday, 10:00 AM–6:00 PM IST.
Orders are usually dispatched within 1–3 business days.
Once your order is shipped, you'll receive a tracking link via Email, SMS, and WhatsApp.
Yes. Orders can be cancelled anytime before dispatch for a full refund.
Yes, if your order hasn't been dispatched yet. Contact customer support as soon as possible.
Standard delivery takes 3–7 business days, depending on your location.
Not at the moment. All orders go by standard delivery, which takes 3–7 business days depending on your location.
- Free shipping on all prepaid orders, whatever the order value
- Cash on Delivery orders below ₹1,999: ₹99 shipping fee
- Cash on Delivery orders of ₹1,999 and above: free shipping
- A flat ₹99 COD fee applies to every Cash on Delivery order
Currently, international shipping is not available.
You can return any product within 7 days of delivery, as long as it is unused, unwashed and in its original packaging. Email help@thehappypod.com or call +91 99679 95418 with your order number and photos, and we'll arrange a free pickup.
We cover the return shipping charges.
Refunds are processed within 5–7 business days after we receive the returned product. The ₹99 shipping and COD fees are not refundable.
Yes. Products can be exchanged within 7 days of delivery, and we cover both pickup and re-shipping costs.
Machine-wash cold on a gentle cycle, wash dark colours separately, and tumble dry low or line-dry in shade. Each product page lists the care instructions for that product.
Most bedsheets, comforters, dohars and bed-in-a-bag sets come in Single, Double or King, and fitted sheets in Queen and King. Every product page has a size guide with exact measurements.
We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and other secure online payment methods.
Yes, for most pin codes. Please check availability at checkout. A flat ₹99 COD fee applies to every Cash on Delivery order, and COD orders below ₹1,999 also carry a ₹99 shipping fee. Prepaid orders always ship free.